Do yourself a favor, and stay away from Twitter if you want advice on an airline haha, you’ll likely skip flying all together. No matter what airlines do, there will always be a customer that has a bitter taste after a flight. It’s good to note that the airline experience begins at the booking process, and ends when you arrive at your destination and open your bags. From what we have learned you can make any airline experience a positive or a negative depending on how prepared you are going into it, and if you are aware of your rights and wiggle room in certain circumstances (like flight delays). We’ve experienced everything from lost baggage, to 24 hour delays, to overbooked flights, to two hour TSA lines, and after six years of traveling we’ve learned a thing or two about how to make our experience positive with any airline.
Here is a check list for preparations (to help you have fewer unfortunate events)
Are you TSA pre-checked?
Did you pick your seat ahead of time or make a request when checking in?
Did you pre-pay your baggage fees?
Did you check to make sure your free carry-on size is equal to, or smaller than, what the airlines allow?
Did you check the average TSA wait times at the airports?
Did you pack enough food and snacks for the airport and plane?
Do you have reusable water bottle or two so you can save on bottled water and have access to water during your flight?*
Did you check to make sure your flight has wifi, and what it costs?
Do you have good quality headphones?
Do you have a music playlist that is available offline?
Does your flight have in-seat inflight entertainment?
Does your flight have a power outlet to charge devices?
Did you pack extra portable power banks for charging devices?
Do you have a multi-outlet extension cord?
Do you have travel insurance in case of travel disruptions?
Do you have any liquids over 3.4 ounces in your carry-on, or more than fit in a one quart Ziploc bag, that could waste time at TSA?
Did you check in online so you don’t have to do it at the airport?
Those are some of the items on my checklist. If you make your own checklist, inspired by this one, before you start the booking process you could save yourself headaches. Many of my bad experiences at airlines involved having to pay for my carryon because of size or weight issues, no entertainment, or having below average leg room on the aircraft (check Seat Guru or Seat Expert. As long as you know what you are getting into when you book a flight you should have a positive experience.